AI Charter

Workforce AI Values Charter

A simple set of principles for our restaurant phone agents.

Clear AI identity

Callers should know when they are speaking with an AI assistant.

Helpful first

Our priority is to solve restaurant requests quickly: reservations, orders, and common questions.

Reliable and consistent

The assistant should follow your menu, hours, policies, and brand tone on every call.

Privacy by default

We protect call data, limit access, and only use data needed to run and improve the service.

Human handoff when needed

When a case is sensitive or complex, the call can be escalated to a human team member.

Continuous improvement

We monitor quality, learn from mistakes, and update the assistant with your feedback.

Our commitment

We build AI phone agents to support restaurant teams, not replace hospitality. Our goal is simple: fewer missed calls, better guest experience, and full control for the restaurant.

AI Values Charter | Workforce